Most people know that RMS Titanic was a British passenger ship that struck an iceberg and sank in the North Atlantic on the morning of April 15, 1912, resulting in the loss of over 1,500 lives.
What most people don’t know, however, is that during the final stages of construction of the Titanic, an expedite request caused a delay in completion and triggered a chain of events that directly led to the sinking of the ill-fated vessel.
If this sounds all too familiar, that’s because delays due to expedite requests are sinking your process as well. This session will be an exploration of how disruptive interrupt requests - like expedites - can be to the normal flow of development work.
Most people see these interrupts as innocuous, status quo, or even a necessary part of the product development process. Few people realise how negatively impactful these disruptions can be. In fact, for most teams, these interrupts are the number one cause of unpredictability.
Using the Titanic disaster as a backdrop, this presentation will look at the negative consequences of expedite work. It will explore objective data from real teams that demonstrates how expedites actually make things take more time - not less - to complete. Chances are you have always intuitively known that interrupts are what makes your process unpredictable. This session will give you the tools you need to quantify that impact and give you strategies on how minimise their negative effects.
Daniel Vacanti is a 20-plus year software industry veteran who has spent most of his career focusing on lean and agile practices. In 2007, he helped to develop the kanban method for knowledge work and managed the world’s first project implementation of kanban that year.
He has been conducting lean-agile training, coaching and consulting ever since. In 2011 he founded ActionableAgileTM (previously Corporate Kanban) which provides industry-leading predictive analytics tools and services organisations that use lean-agile practices.
In 2015, he published his book, Actionable Agile Metrics for Predictability, which is the definitive guide to flow-based metrics and analytics. Daniel holds an MBA and regularly teaches a class on lean principles for software management at the University of California Berkeley.