About this Tutorial
Human beings have an astounding ability to see patterns and apply them in new contexts...but how often do we see patterns that don't truly exist, and what happens when those patterns are misapplied?
In a complex domain it's only in retrospect that we can understand how outcomes emerged, and we don't get much more complex than human systems. In this session, we look at our confirmation biases and how they might be preventing us from creating change, or enabling us to move forward in uncertainty. When we don't know what's going to work, how can we avoid our tendency towards root cause analysis? How can we find out what might work if we tried it? And how can we ensure it's safe to fail?
I'll use some facts about elephants to show what happens when we assume we get it, fixing our beliefs and then our processes in place, and introduce some techniques to help avoid that tendency while enabling us to move forward in uncertainty.
About the Speaker
Liz Keogh is a lean and agile consultant based in London. She is a well-known blogger and international speaker, a core member of the BDD community and a contributor to a number of open-source projects including JBehave. She has a strong technical background, with 20 years' experience in delivering value and coaching others to deliver, from small start-ups to global enterprises. Most of her work now focuses on lean, agile and organisational transformations, and the use of transparency, positive language, well-formed outcomes and safe-to-fail experiments in making change innovative, easy and fun.