40 million students in 8 months: Product lessons from teaching the world to type
Session type:
Talk
Presented by:
Daniel Merriman
Daniel Merriman Coaching
Session time:
27 Sep 12:15 — 13:00
Session duration:
45 minutes
About the session
How do you take a team that has never had dedicated product leadership, and lead them through the most ambitious, wide-reaching initiative they’ve ever faced… in just 8 months?
This is the story of how a renegade product manager, armed with only a Welsh accent and endless collection of puns, took a small team on a journey from burnout and missed deadlines to transforming student experiences from San Juan to Mumbai.
Including:
• How I turned our fiercest critics into our strongest advocates
• Why engineers should take camping holidays
• And why buying Amazon vouchers in Spanish is a sound investment
This is a highly practical session, heavy on "this is explicitly how I did the thing, what worked and what didn't", which should provide a tonne of actionable insight and plenty of laughs!
Participant takeaways:
- Real-world examples of product management practices at the sharp end
- The messy reality of starting user research from scratch
- How to build a culture of sustainability in your product team
- Managing expectations when everyone looks to you for answers
Themes:
Asynchronous Working, Product Process, User Research, Shape Up, Stakeholder Management, Team Building, Trust.