Becoming a product centric organisation

You now work in a Product-led organisation but what does that really mean?

For one, you’ll likely be more interested in outcomes rather than outputs. What is the difference? What makes a “good” outcome? How do you then manage these outcomes across a Product Line?

In this case study, Paula will share their journey into initiatives and outcomes, bad and good and the repeatable approach they adopted to define and measure these via impact metrics.

Participant Takeaways:

• Definition of an Initiative.
• Difference between an output and an outcome.
• Approach to define the impact and outcome metrics (Input, Activities, Output, Impact, and Outcome).
• Lessons learned with adopting an outcome-based approach.

Themes:
Outcomes, Product, Impact Metrics, Customer Centricity, Scaling Agile.